Services

Technology decisions, tied to business outcomes

Fractional CTO and CIO leadership for mid-market manufacturers. Every engagement starts from the same place — your business goals and strategy — and works back to the systems, teams, and vendors that deliver, whether you need a one-time assessment, oversight on a critical project, or an ongoing partner.

Five areas of focus

Different systems and disciplines, one consistent approach: each is evaluated and shaped by how well it advances the business strategy — bridging the gap between the boardroom and the technology that runs the company.

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Manufacturing systems & ERP

The backbone that ties the shop floor to the back office.
ERP selection and vendor evaluation
Implementation oversight and governance
Migration strategy and risk management
Shop-floor-to-back-office integration
Legacy system modernization
Data migration and master data strategy
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CRM strategy

A system your sales team actually uses — connected to the rest of the business.
CRM selection and fit assessment
Rollout, adoption, and change management
Pipeline and process design
CRM-to-ERP-to-ecommerce integration
Quoting and CPQ strategy
Data hygiene and reporting
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Practical AI

Pragmatic adoption with governance — value first, hype never.
AI readiness assessment
Use-case identification and prioritization
Pilot design and ROI scoping
Governance, risk, and guardrails
Forecasting, quoting, and document automation
Data quality foundations
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Ecommerce & digital

Online channels connected cleanly to inventory and ERP.
B2B and D2C ecommerce strategy
Platform selection and architecture
Ecommerce-to-ERP and inventory integration
Customer-specific pricing and catalogs
Order-to-cash automation
Distributor-to-direct transitions
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Technology teams & vendor management

Building the team and managing the partners that keep technology delivering.
Technology team building and structure
Team leadership, mentoring, and development
MSP selection and oversight
Third-party vendor management
Quarterly business reviews (QBRs)
SLA definition and adherence reporting
Contract and renewal negotiation
Vendor performance and risk monitoring
Escalation and accountability frameworks
Spend and license optimization

Ways to work together

Every engagement is scoped to the problem in front of you — not a fixed package.

Assessment

Strategic assessment

A focused, time-boxed review of your systems, gaps, and risks — ending in a prioritized roadmap you own, whether or not we work together further.

Best when: you need clarity and a credible plan before committing budget or resources.
Project

Project leadership

Hands-on technology leadership through a defined initiative — an ERP migration, a CRM rollout, an AI pilot, an integration — from selection through go-live.

Best when: a high-stakes project needs senior oversight it can't afford to get wrong.
Ongoing

Fractional CTO / CIO

An ongoing strategic partner in the room — guiding roadmap, governance, vendor decisions, and team, at a fraction of a full-time executive's cost.

Best when: you need executive-level technology judgment, but not a full-time hire.

Is this the right fit?

A strong fit if you're…

  • A mid-market manufacturer modernizing core systems
  • Facing an ERP, CRM, or integration decision that can't slip
  • Acquisition-driven, with fragmented systems to unify
  • Exploring AI but wary of hype and wasted spend
  • In need of executive judgment without a full-time hire

Probably not a fit if you…

  • Need day-to-day help desk or break-fix support
  • Want a body to outsource a project to, hands-off
  • Are looking strictly for the lowest-cost vendor
  • Need staffing for a single narrow technical task

Not sure which fits? Let's talk it through

A 30-minute strategy call to figure out what your situation actually calls for — no pitch, just a useful conversation.

Book a strategy call